FAQs

How Long Does It Take?

  • On average, it takes approximately 3 - 4 weeks to return your media.

  • You will receive email updates throughout the process to let you know the status of your photos, videos, and audio!

Will My Personal Belongings Be Safe?

  • Absolutely! Unlike other services, we do not use mail-in or shipping to transfer your memories. Once you fill out an order form, you can choose a pickup date that works best for you and we will personally pick up your media from an address of your choice!

Do I get my original memories back?

  • Of course!!! We will send all your original media back along with any additional media that you ordered from us such as DVDs, Flashdrives, CDs, etc.

Still Have Questions? Contact Us!

support@wiisedigitize.com

Digitize. Enhance. Preserve.

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Digitize. Enhance. Preserve. 〰️